Privacy Policy of GORGOL Official Company Store
www.gorgol.pl
("Store")

Dear User!

We care about your privacy and want you to feel comfortable while using our services. Therefore, below, we present you with the most important information about the processing of your personal data and cookie files used by our Store. This information has been prepared in accordance with the GDPR, i.e., the General Data Protection Regulation.

PERSONAL DATA CONTROLLER

AGNIESZKA BARBARA GORGOL, a business owner conducting business under the name GORGOL Agnieszka Gorgol, entered into the Central Register and Information on Economic Activity maintained by the minister responsible for the economy and the Central Register and Information on Economic Activity, Tax Identification Number (NIP) 5732243727, REGON number 385088433, ul. Żyzna 11B, 42-202 Częstochowa.

If you wish to contact us regarding the processing of your personal data by us, please write to us at the email address: kontakt@gorgol.pl.

YOUR RIGHTS

You have the right to request:

access to your personal data, including obtaining a copy of your data (Art. 15 GDPR or - if applicable - Art. 13(1)(f) GDPR),
rectification (Art. 16 GDPR),
erasure (Art. 17 GDPR),
restriction of processing (Art. 18 GDPR),
data portability to another controller (Art. 20 GDPR).

And also the right to:

object at any time to the processing of your data:
- for reasons related to your particular situation - against the processing of your personal data concerning you, based on Art. 6(1)(f) GDPR (i.e., for our legitimate interests) (Art. 21(1) GDPR);
- if personal data are processed for direct marketing purposes, to the extent that the processing is related to such direct marketing (Art. 21(2) GDPR).

Contact us if you want to exercise your rights. You can express your objection to the use of cookies by us (which you can read about below), especially through the appropriate browser settings.

If you believe that your data is being processed unlawfully, you can lodge a complaint with the President of the Personal Data Protection Office.

PERSONAL DATA AND PRIVACY

Below you will find detailed information on the processing of your data depending on the actions you take.

1. Placing an order in the Store - Part 1

For what purpose?
fulfillment of your order
On what basis?
sales contract (Art. 6(1)(b) GDPR)	legal obligation related to accounting, requiring us to process your personal data (Art. 6(1)(c) GDPR)
How long?
for the duration of the above-mentioned contract	until the expiry of our legal obligation related to accounting
Furthermore, your data will be processed until the expiration of the period in which claims can be pursued – by you or by us (more information on this can be found in the last table of this section)
What happens if you don't provide data?
you will not be able to place an order

2. Placing an order in the Store - Part 2

For what purpose?
Adapting the Store to User needs and improving the quality of services provided by us, thanks to reviews submitted by Buyers through the satisfaction survey service
On what basis?
Our legitimate interest, consisting of processing your data to conduct research on your satisfaction with our services (Art. 6(1)(f) GDPR)
How long?
If you do not express your opinion - for a period of 30 days from the date of your purchase or until we consider your objection to processing; if you express your opinion - until it is deleted or until we consider your objection to processing*
In addition, your data will be processed until the expiration of the period in which claims can be pursued - by you or by us (more information on this can be found in the last table of this section)
What happens if you don't provide data?
We will not take your opinion about our Store into account in its further development

* depending on which applies in a given case and which occurs earlier

3. Creating an account in the Store

For what purpose?
Performance of the contract for the provision of account management services in the Store
On what basis?
Service provision agreement (Art. 6(1)(b) GDPR)
How long?
Until the account is deleted by you or by us at your request
In addition, your data will be processed until the expiration of the period in which claims can be pursued - by you or by us (more information on this can be found in the last table of this section)
What happens if you don't provide data?
You will not have the ability to create an account and use its features, such as viewing order history or checking the order status

4. Contacting us (e.g., to ask a question)

For what purpose?

handling of your queries or reportsOn what basis?contract or actions taken at your request aimed at its conclusion (Art. 6(1)(b) GDPR) - in case your query or report concerns a contract we are or may become a party toour legitimate interest, consisting of processing your data for communication with you (Art. 6(1)(f) GDPR) - if your query or report is unrelated to a contractHow long?for the duration of the binding contract between us or - if the contract is not concluded - until the expiration of the claims limitation period - see the last table in this section*until the expiration of the claims limitation period - see the last table in this section - or until we consider your objection to processing*Additionally, your data will be processed until the expiration of the claims limitation period - by you or by us
(more information on this can be found in the last table in this section)What happens if you don't provide data?we will not be able to respond to your query or report

* depending on which applies in a given case and which occurs earlier

5. Browser Settings or Similar Actions Allowing for Analytical Activities

For what purpose?
analysis of how you use and navigate the Store's website to customize the site for the needs and behaviors of Users (more on this in the "Analytical Activities" and "Cookies" section of the Privacy Policy)
On what basis?
our legitimate interest, consisting of processing data for the purpose mentioned above (Art. 6(1)(f) GDPR)
How long?
until the expiration of the validity or deletion by you of cookies used for analytical purposes*
What happens if you don't provide data?
we will not consider your preferences for using the Store in its development

* depending on which applies in a given case and which occurs earlier

6. Your Consent to Receive Marketing Content (e.g., Information about Special Offers)

For what purpose?
sending marketing information, especially special offers
On what basis?
your consent to our marketing activities (Art. 6(1)(a) GDPR)
How long?
until you withdraw your consent - remember, you can withdraw your consent at any time. Processing data until you withdraw your consent remains lawful.
Additionally, your data will be processed until the expiration of the claims limitation period - by you or by us (more information on this can be found in the last table in this section)
What happens if you don't provide data?
you will not receive our marketing materials, including information about our special offers

7. Newsletter Subscription

For what purpose?
sending newsletters
On what basis?
contract for newsletter delivery service (Art. 6(1)(b) GDPR)
How long?
until you unsubscribe from our newsletter
Additionally, your data will be processed until the expiration of the claims limitation period - by you or by us (more information on this can be found in the last table in this section)
What happens if you don't provide data?
you won't have the opportunity to receive information about the Store and our services

8. Taking Action or Omission That May Give Rise to Claims Related to the Store or Our Services

For what purpose?
determining, pursuing, or defending potential claims related to a concluded contract or provided services
On what basis?
our legitimate interest, consisting of processing personal data for the purpose mentioned above (Art. 6(1)(f) GDPR)
How long?
until the expiration of the claims limitation period or until we consider your objection to processing*
What happens if you don't provide data?
inability to establish, pursue, or defend claims

* depending on which applies in a given case and which occurs earlier

ANALYTICAL ACTIONS

Within the Store, we conduct analytical actions aimed at increasing its intuitiveness and accessibility – in your case, this will happen if you allow such actions. As part of the analysis, we will take into account how you navigate the Store – for example, how much time you spend on a particular subpage or which areas of the Store you click on. This allows us to tailor the layout and appearance of the Store, as well as the content displayed, to the needs of Users.

DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable legal regulations, including encryption of the connection using an SSL certificate.

COOKIES

Our Store, like most websites, uses so-called cookies. These files:

are stored in your device's memory (computer, phone, etc.),
do not make any changes to your device's settings.

In this Store, cookies are used for:

remembering your session,
statistical purposes,
marketing,
providing Store functionalities.

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. Information on this can be found by pressing the F1 key in your browser. Additionally, you can find relevant instructions on the following subpages, depending on the browser you are using:

We will not process cookies for more than 30 days from your last visit to the Store.

By using the appropriate options in your browser, you can:

delete cookies,
block the use of cookies in the future.

In such cases, we will no longer process them.

More information about cookies can be found on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities that support us in conducting our activities. We entrust them with processing your data – these entities process data only at our documented request.

Below you will find a list of recipients of your data:

ACTION	DATA RECIPIENTS	TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
every action related to the Store	hosting provider	not applicable
	entity providing us with technical/IT support	not applicable
	individuals collaborating with us based on civil law agreements, supporting our current activities	not applicable
	operator of an online trading platform	not applicable
browsing the Store's website with settings allowing for analytical activities	entity enabling analytical actions on the website	not applicable
placing an order in the Store	payment provider	not applicable
	entity providing product delivery	not applicable
	provider of business software facilitating operations (e.g., accounting software)	not applicable
	provider of standard office software (including email)	not applicable
	wholesaler	not applicable
signing up for a newsletter or giving consent to receive marketing messages	entity providing newsletter or marketing message delivery	not applicable
using the communicator available in the Store	entity providing the communicator available in the Store	not applicable
participating in a satisfaction survey of our services or products	entities enabling posting reviews about the Store or products and comparing them	not applicable
contacting us (e.g., asking a question)	provider of standard office software (including email)	not applicable